Inviting central, state ministers and dignitaries to functions mandatory: 

In a unique initiative, the Maharashtra government has issued a circular directing all officials in the state to “rise and greet” MLAs and MPs when they visit government offices, and to listen to their concerns while providing assistance in accordance with existing rules, news agency ANI reported.

Telephone communication with these representatives must also be conducted “politely and respectfully,” as per the circular.

The government resolution mandates all state departments, semi-government offices, and government-controlled bodies to treat Members of the Legislative Assembly (MLAs) and Members of Parliament (MPs) with "utmost courtesy". The initiative, it states, aims to enhance good governance, transparency, and administrative efficiency across the state.

To ensure accountability, every office has been instructed to maintain a register exclusively for all correspondence received from MLAs and MPs, with replies to be issued within two months. If a timely response is not possible, the matter must be escalated to the department head, and the concerned legislator must be informed officially. Department heads are required to review such correspondence every three months.

Inviting central, state ministers and dignitaries to functions mandatory: 

The circular also mandates inviting all relevant dignitaries, including central and state ministers, guardian ministers, local MLAs, MPs, mayors, district council presidents, and municipal chairpersons, to major government functions. Proper seating protocols must be ensured during such events.

Department heads to set time aside for MLAs, MPs, citizens:

Additionally, department heads in Maharashtra have been instructed to reserve two hours on the first and third Thursday of every month specifically for meetings with MLAs, MPs, and local citizens, although urgent matters may be addressed outside these designated hours.

The state government has also advised avoiding major local-level programmes during legislative sessions unless unavoidable, to ensure undivided attention to parliamentary work.

Strict compliance with recommendations of the Legislative Privileges Committee has been emphasized, with disciplinary action for violations under existing civil service rules. Information pertaining to welfare-related legislative duties must be provided to MLAs and MPs free of cost, except where restricted under the Right to Information Act, 2005.

To foster a culture of respect, the circular requires training modules on courteous conduct toward legislators to be included in all government training programmes. The government has cautioned that non-compliance will invite disciplinary proceedings under the Maharashtra Civil Services regulations.

The circular, however, does not mention guidelines on ensuring respectful or courteous conduct by elected representatives toward government officials.

The initiative has prompted concerns among some observers about whether it could create pressure or fear among government officials.

(For more news apart from “Maharashtra directs officials to rise and greet MLAs, MPs; polite conduct mandatory in phone calls," stay tuned to Rozana Spokesman.)