The Ahmedabad airport has been temporarily shut, with a help desk and assistance area set up outside for relatives of passengers.

Ahmedabad Plane Crash: Indigo Issues advisory as Flight Operations Disrupted at Airport, Full Refund and Rebooking Offered

In the aftermath of the tragic Air India flight AI-171 crash near Ahmedabad Airport, leading domestic carrier IndiGo has issued a heartfelt statement, expressing grief and solidarity. The airline also confirmed that due to runway restrictions following the crash, flight operations at Ahmedabad airport have been significantly impacted.

“We are deeply saddened by the unfortunate incident near Ahmedabad airport. Our thoughts are with the passengers, crew, and their families. We stand united in spirit with Air India in this very difficult time,” IndiGo said in its official statement.

The airline added, “Following the incident near Ahmedabad Airport and the resulting runway restrictions, flight operations are impacted. Our thoughts are with the families of those affected. We seek your kind understanding, as these are truly challenging times for everyone. If your flight is impacted, you may rebook or claim a full refund via our website. Our teams remain on standby across all channels to support you.”

Crash Details and Emergency Response

Air India’s London-bound Boeing 787 Dreamliner, flight AI-171, crashed minutes after takeoff from Ahmedabad airport. The crash has prompted a large-scale emergency response from national and local agencies.

Rescue Efforts: Three National Disaster Response Force (NDRF) teams, comprising 90 personnel, have arrived at the site from Gandhinagar, with three more teams being moved from Vadodara. CISF is also actively conducting rescue operations.

Medical & Railway Aid: Western Railway has deployed its Disaster Management Team, medical staff, and RPF personnel for rescue operations. Additionally, special trains to Mumbai and Delhi are being planned from Ahmedabad based on passenger demand.

Airport Status: The Ahmedabad airport has been temporarily shut, with a help desk and assistance area set up outside for relatives of passengers.

Helpline Activated: The Ministry of Civil Aviation has set up an Operational Control Room to manage the situation. Contact numbers for public assistance are: 011-24610843 | 9650391859

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