To strengthen tracking and monitoring of such activity, telecom companies will rely on blockchain-based systems.

TRAI Draft Rules May Allow Telecom Operators to Cut Connections of Spam Callers

Telecom operators in India may soon be allowed to disconnect phone connections linked to spam calls and fraudulent messages under a new regulatory proposal aimed at strengthening consumer protection.

The draft plan, released by the Telecom Regulatory Authority of India, suggests that service providers should take action against suspicious numbers even without receiving complaints from subscribers. The move is part of proposed amendments to the Telecom Commercial Communications Customer Preference Regulations, 2026.

According to the regulator, telecom companies increasingly rely on artificial intelligence tools that can detect patterns linked to spam calls and messages. If such AI-based warning systems identify a number as potentially involved in nuisance communication, operators could initiate action against it.

The draft also proposes that all phone connections associated with a violator may be disconnected, even if some of those numbers were not directly used to send spam messages or make unwanted calls.

In addition, telecom operators will be required to respond quickly when a suspicious call is detected on their network. The regulator said the operator concerned must share details of the caller within two hours of the call being flagged.

To strengthen tracking and monitoring of such activity, telecom companies will rely on blockchain-based systems already used for spam mapping across networks.