Railways Assures Swift Resolution as Technical Team Works to Restore Normalcy

IRCTC Down News: In a disconcerting turn of events for Indian Railways passengers, the Indian Railway Catering and Tourism Corporation (IRCTC) is currently grappling with technical issues, leading to the temporary suspension of e-ticket booking services. The glitch has sparked concerns among users who are unable to access the platform for ticket reservations.

In an official announcement on its website, IRCTC confirmed the disruption in e-ticket booking services, citing technical problems as the cause. The railway board's technical team is actively engaged in resolving the issue, assuring users that normal booking services will resume shortly. The announcement, made through a post on social media platform X, aims to alleviate concerns among passengers facing difficulties in making Tatkal or General bookings.

Widespread User Complaints:

Numerous users have reported difficulties in logging into the IRCTC website and app, indicating that the technical glitch is affecting both platforms. Complaints range from users being unable to book tickets through any means to encountering a 502 bad gateway error on the mobile app. Some users have expressed frustration over the inability to access their booking history, despite deductions from their accounts for the failed transactions.

A Notable concern voiced by affected users pertains to payments. Several individuals have reported that money has been deducted from their accounts for ticket bookings, but the booking history remains inaccessible. The widespread impact of the glitch has triggered apprehensions among passengers, particularly with the ongoing inconvenience during the peak booking hours.

Railways' Assurance and Resolution:

As users await the swift resolution of the technical problem, Indian Railways has assured passengers that every effort is being made to restore normalcy to the e-ticket booking services. The incident comes amid the routine town time of IRCTC, which typically occurs from 11 pm. The railway authorities encourage affected users to remain patient and reassure them that the technical team is working diligently to address the issue.

Passengers are advised to stay updated on official IRCTC communication channels for announcements regarding the resumption of e-ticket booking services and the resolution of the technical glitch.

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